Privacy Policy

Last Updated: May 2026

This Privacy Policy explains how Dhaniwin (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website or use our mobile application.

1. Information We Collect

Personal Information: When you register an account, we may collect your name, email address, phone number, date of birth, and payment information (UPI ID, bank account details).

Usage Data: We automatically collect information about how you interact with our platform, including device type, browser type, IP address, pages visited, and time spent on the platform.

Transaction Data: Records of deposits, withdrawals, bets placed, and game outcomes are stored for regulatory compliance and account management.

2. How We Use Your Information

To create and manage your account
To process deposits, withdrawals, and transactions
To verify your identity and prevent fraud
To provide customer support
To send important account notifications
To improve our platform and services
To comply with legal obligations

3. Cookies and Tracking

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising cookies. Analytics data is collected anonymously to improve platform performance.

4. Third-Party Sharing

We do not sell your personal information to third parties. We may share information with payment processors (to complete transactions), law enforcement (when required by law), and service providers (who assist in platform operations under strict confidentiality agreements).

5. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are retained for a minimum of 5 years as required by applicable regulations.

6. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and personal data
Opt out of marketing communications

To exercise any of these rights, contact our support team through live chat or email.

8. Children’s Privacy

Dhaniwin is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18. If we discover that a minor has registered, the account will be permanently suspended.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact Us page or via live chat on the platform.